1. Purpose
1.1 QRO Global Ltd (“the Company”) is committed to the practice of responsible corporate behaviour and to complying with all laws, regulations and other requirements which govern the conduct of our operations.
1.2 The Company, as a practitioner of business intelligence, is fully committed to protecting and respecting the privacy of personal data.
1.3 The purpose of this policy is to set out the basis on which personal data is processed by us.
2. Scope
2.1 This policy applies to persons whose personal data is collected, processed or stored by us.
3. Data Collection
3.1 Information you give us. You may give us information about you by filling in forms or by corresponding with us by telephone, e-mail or other means. This includes information you provide when you are (or are enquiring to become) in receipt of our services, subscribe to our publications, participate in discussions or other related social media, or work as a business associate. The information you give us may include, without limitation, your name, address, e- mail address, telephone number, financial information, personal description and photograph.
3.2 Information we collect about you from visits you make to our website. This is collected automatically by Google Analytics and StatCounter. Browsers can readily configured to disable the collection of this personal data. We may collect the following information, without limitation:
3.2.1 technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, location, date and time, operating system and platform;
3.2.2 information about your visit, including the Uniform Resource Locators (URL) clickstream to, through and from our sites (including date and time); products you viewed or searched for; length of visits to certain pages, and methods used to browse away from the page.
3.3 Information we receive from other sources. We work closely with third parties (including, for example, business associates, sub-contractors and advisers) and may receive information about you from them.
3.4 This collection is covered under the lawful bases for data processing outlined in GDPR.
4. Data Use
4.1 Information you give to us. We will use this information:
4.1.1 to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
4.1.2 to provide you with information about other goods and services we offer that are similar to those that you have already purchased, you have enquired about, or we feel may interest you;
4.1.3 to notify you about changes to our services;
4.1.4 to ensure that content from our sites is presented in the most effective manner for you and for your computer.
4.2 Information we collect about you. We will use this information:
4.2.1 to administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
4.2.2 to improve our sites to ensure that content is presented in the most effective manner for you and for your computer;
4.2.3 to allow you to participate in interactive features of our service, when you choose to do so;
4.2.4 as part of our efforts to keep our sites safe and secure;
4.2.5 to measure or understand the effectiveness of advertising we serve to you and others;
4.2.6 to make suggestions and recommendations to you and other users of our sites about goods or services that may interest you or them.
4.3 Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above.
4.4 These uses are covered under the lawful bases for data processing outlined in GDPR.
5. Data Disclosure
5.1 We may share your personal information with directors and employees of our company.
5.2 We may share your information with selected third parties including:
5.2.1 Business associates, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
5.2.2 Credit reference and other agencies for the purpose of credit and due diligence checks.
5.3 We may disclose your personal information to third parties:
5.3.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
5.3.2 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
6. Data Storage
6.1 The personal data that we hold could be transferred to, stored or processed at a destination both inside and outside the European Economic Area (EEA).
7. Your Rights
7.1 You have the right to ask us:
7.1.1 what personal data we hold about you
7.1.2 to correct any inaccurate data about you
7.1.3 to delete your data
7.1.4 to stop using your data
7.1.5 to stop us from using your data for marketing or research.
7.2 You can exercise your rights by checking certain boxes on the forms we use to collect your data, or by contacting us at any time
7.3 Your rights as a data subject are laid down under the GDPR.
7.4 If you wish to complain about our use of your personal data, first let us know what the problem is and will try to sort it.
7.5 If you’re still not satisfy, you’re entitled to report a concern to the ICO.
8. Links
8.1 Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. Data Retention
9.1 Your data will be retained throughout the set up and duration of any contract we may enter into. If we don’t enter into a contract, or after your contract has ended, data will be retained, as per the legal requirement, for:
9.1.1 up to 5 years following our last interaction
9.1.2 for the period of time to comply with current business regulation
9.1.3 in accordance with the exercise of your rights
10. Information Security
10.1 The transmission of information via telephone, email or other means is not completely secure; we cannot guarantee the security of your data transmitted via insecure means. We will always do our best to protect your personal data and will use reasonable procedures and security features to prevent unauthorised access. Procedures and security features will be at least as stringent as those employed to share the original information, and will, in accordance with security best practice, be in encrypted form for storage and transmission where feasible.
11. Changes to our Privacy Policy
11.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you.
12. Contact
12.1 Queries regarding this privacy policy are welcomed and should be addressed by email to info@qro-global.co.uk or in writing to QRO Global Ltd, 3rd Floor, 207 Regent Street, London W1B 3HH.